Privacy Policy
Effective Date: January 1, 2026
Appliance Repair Los Angeles (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website appliancerepairlosangeles.com, call us, text us, or use our appliance repair services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: name, address, email address, phone number, and appliance/service details you provide when requesting a repair, scheduling an appointment, or contacting us.
- Payment Information: billing details processed through secure third-party payment processors. We do not store full credit card numbers on our servers.
- Automatically Collected Data: IP address, browser type, device type, operating system, pages visited, and referring URLs collected through cookies and similar technologies.
- Communications: records of phone calls, text messages, emails, and web form submissions.
2. How We Use Your Information
We use your information to:
- Schedule, perform, and follow up on appliance repair services;
- Communicate with you about appointments, estimates, invoices, and warranty matters;
- Process payments and maintain business records;
- Respond to questions, requests, and customer support inquiries;
- Send service reminders, promotions, or updates (only if you have opted in);
- Improve our website, services, and customer experience;
- Comply with legal obligations and enforce our Terms & Conditions.
3. How We Share Your Information
We do not sell your personal information. We may share it only in the following situations:
- Service Providers: trusted third parties who assist with payment processing, scheduling, dispatch, SMS delivery, website hosting, and analytics.
- Legal Requirements: when required by law, court order, or to protect our rights, property, or safety.
- Business Transfers: in connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.
4. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar technologies to analyze traffic and improve user experience. You can disable cookies through your browser settings, but some features of the website may not function properly.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your state of residence (including California under the CCPA/CPRA), you may have the right to:
- Request access to the personal information we hold about you;
- Request correction or deletion of your personal information;
- Opt out of the sale or sharing of your personal information;
- Limit the use of sensitive personal information;
- Receive non-discriminatory treatment for exercising these rights.
To exercise any of these rights, contact us using the details below.
7. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors. If you believe we have collected information from a child, please contact us so we can remove it.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Appliance Repair Los Angeles
5727 Etiwanda Ave #5, Tarzana, CA 91356
Phone: 323-792-1970
Email: [email protected]
Business Hours: Mon–Sun, 8:00 AM – 8:00 PM