Mobile Terms of Service (SMS/Text Messaging)
Effective Date: January 1, 2026
These Mobile Terms govern text message (SMS/MMS) communications between you and Appliance Repair Los Angeles. By providing your mobile phone number and opting in, you agree to these Mobile Terms along with our Privacy Policy and Terms & Conditions.
1. Program Description
Appliance Repair Los Angeles uses SMS/MMS to communicate with customers about appliance repair service, including:
- Appointment confirmations, reminders, and technician arrival notices;
- Diagnostic results, repair estimates, and approval requests;
- Invoices, payment links, and warranty information;
- Customer support responses to your inquiries;
- Occasional service promotions or reminders (only if separately opted in).
2. How to Opt In
You may opt in to receive text messages by:
- Submitting your mobile number through our website contact or booking form;
- Providing your mobile number when scheduling service by phone;
- Replying to a message from us with a confirming keyword such as YES, START, or SUBSCRIBE.
Consent to receive text messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your interactions with us (for example, the number of service visits scheduled). You may receive messages when you request a quote, confirm an appointment, communicate with a technician, or respond to a follow-up.
4. Message and Data Rates
Message and data rates may apply, depending on your mobile carrier plan. Appliance Repair Los Angeles is not responsible for any charges imposed by your carrier.
5. How to Opt Out
You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send you a final confirmation message and will not send any further SMS messages unless you opt in again.
6. Help and Support
For help, reply HELP to any message, or contact us directly:
- Phone: 323-792-1970
- Email: [email protected]
7. Supported Carriers
Supported carriers include, but are not limited to, AT&T, T-Mobile, Verizon Wireless, Sprint, Boost, U.S. Cellular, MetroPCS, Cricket, and most other U.S. carriers. Carriers are not liable for delayed or undelivered messages.
8. Privacy
We do not sell, rent, or share your mobile number or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information is used solely to communicate with you about our services. For more information, please review our Privacy Policy.
9. Changes to These Mobile Terms
We may revise these Mobile Terms at any time. Changes will be posted on this page with an updated effective date. Your continued participation in the messaging program after changes are posted constitutes acceptance of the revised Mobile Terms.
10. Contact Us
Appliance Repair Los Angeles
5727 Etiwanda Ave #5, Tarzana, CA 91356
Phone: 323-792-1970
Email: [email protected]
Business Hours: Mon–Sun, 8:00 AM – 8:00 PM
