Jenn-Air Gas stove burner won’t turn off

Jenn-Air Gas stove burner won’t turn off

Jenn Air Range/Stove/Oven Valve

A stove burner that won’t turn off could be caused by a faulty burner valve that is unable to close. Try removing the control knob and turning the valve stem by hand. If the stem will not rotate, or the burner stays on in the off position, the valve is likely defective and should be replaced.

Jenn Air Range/Stove/Oven Surface Burner Valve

A stove burner that won’t turn off could be caused by a faulty surface burner valve that is unable to close. Try removing the control knob and turning the valve stem by hand. If the stem will not rotate, or the burner stays on in the off position, the valve is likely defective and should be replaced.

Jenn Air Range/Stove/Oven Control Knob

If the burner control knob is cracked or broken it may not be turning the gas valve stem. Inspect the knob for any damage and replace if necessary.

Jenn Air Range/Stove/Oven Knob

If the burner knob is cracked or broken it may not be turning the gas valve stem. Inspect the knob for any damage and replace if necessary.

Jenn-Air Electric stove burner temperature is erratic

If you’re experiencing erratic temperature fluctuations with your Jenn-Air electric stove burner, it can be a frustrating issue to deal with. However, before you call in the professionals, there are a few steps you can take to troubleshoot and potentially resolve the problem yourself.

1. Check for Loose Connections:

Inspect the connection between the stove and the power source. Ensure that the plug is securely inserted into the outlet. Loose connections can lead to inconsistent power supply, resulting in temperature irregularities.

2. Clean the Burner Elements:

Over time, debris and residue can accumulate on the burner elements, affecting their ability to heat evenly. Turn off the stove, allow it to cool, and clean the burner elements thoroughly. Use a soft brush or cloth to remove any built-up grime.

3. Verify the Pan Size:

Mismatched pan sizes can contribute to uneven heating. Make sure the cookware you’re using is appropriately sized for the burner. Using a smaller or larger pan than the burner’s size can lead to temperature discrepancies.

4. Calibrate the Controls:

Some models allow you to calibrate the temperature controls. Refer to your user manual to see if this option is available for your Jenn-Air stove. Calibration ensures that the temperature settings align accurately with the actual heat produced.

5. Test Multiple Burners:

Check if the erratic temperature issue is specific to one burner or if it affects multiple burners. If it’s isolated to a single burner, there may be a problem with that particular element or its control.

6. Reset the Circuit Breaker:

In case of electrical issues, reset the circuit breaker that powers your stove. Flip the breaker off, wait a few seconds, and then turn it back on. This can help address intermittent power problems.

Don’t let erratic temperatures disrupt your cooking experience. Follow these steps to troubleshoot the issue, and if needed, trust the experts at Appliance Repair Los Angeles to get your Jenn-Air electric stove back to consistent and reliable operation.

Jenn-Air Stove turns off on its own

Jenn Air Range/Stove/Oven Touchpad

If a stove turns off on its own, determine if some of the buttons on the touchpad respond intermittently or not at all. If so, it’s likely the touchpad is faulty and should be replaced.

Jenn Air Range/Stove/Oven Power Cord

If the power cord connections in the terminal block on your electric range are not secure the wire can overheat, burning the connections on the terminal block, and melting the coating on the wires. Check to ensure the connections are tight and not burnt. If the terminal block connectors are burnt, the terminal block should be replaced. If the power cord terminal connectors are burnt or damaged, the power cord should be replaced. If the power cord prongs are burnt, a new power cord should be installed and the receptacle checked and replaced if necessary by a licenced electrician.

Jenn Air Range/Stove/Oven Control Board

If the stove surface element starts working again when the surface element dial or control is turned off and back on or to a different heat setting, it’s likely that the control board is the cause of the stove turning off on its own. You should confirm that the surface element control is functioning normally and the appliance’s power cord and terminal block are in good condition before considering a control board replacement.

Jenn Air Range/Stove/Oven Wire Connector

Inspect the wiring and connectors, especially coming from the main power cord. A loose connection can cause intermittent power failure. Inspect the wiring for breaks or burn marks. Repair wiring as needed.

Jenn Air Range/Stove/Oven Relay Board

Some ovens are equipped with a relay board. The relay board has several relays which control the electrical current to the heating element, and other components of the stove. If one or more of the relays on the relay board has failed, the oven may shut off. If the relay board is defective, replace it.

Jenn Air Range/Stove/Oven Main Control Board

The main control board sends power to all the components in the stove. If the control board connections are loose, or burnt, or the control board is turning off on its own, one of the relays or other components may be bad and the control will need to be replaced.

Jenn Air Range/Stove/Oven Control Panel

If a stove turns off on its own, determine if some of the buttons on the touchpad respond intermittently or not at all. If so, it’s likely the control panel is faulty and should be replaced.

Jenn Air Range/Stove/Oven Terminal Block

If a stove turns off on its own, check to see if the appliance’s terminal block connections are burnt or melted. If so, the terminal block should be replaced with a new one.

Jenn Air Range/Stove/Oven Radiant Surface Element

If the stove surface element does not start working again when the surface element switch or control is turned off and back on or to a different heat setting, it’s likely the radiant surface element itself is defective and should be replaced. You can use a multimeter to test the element for electrical continuity to confirm the diagnosis.

Jenn Air Range/Stove/Oven Surface Element Switch

A stovetop surface element turning off on its own could be caused by a faulty surface element switch. Try turning the element switch all the way off then back on to a different heat setting. If the surface element begins working again, the switch is likely defective and should be replaced.

Jenn-Air Stove smells like gas

Jenn Air Range/Stove/Oven Valve

While all gas ranges will have a slight gas smell when the burners first light, a persistent smell could be the result of a damaged valve or gas tube. You can apply a non-corrosive leak detection solution, or dishsoap mixed with water, to the valve or tube connection points. The solution will bubble is a gas leak is present. If you suspect a leak is present, you should shut off the gas supply immediately until the issue can be resolved.

Jenn Air Range/Stove/Oven Gas Valve Assembly

Jenn Air Range/Stove/Oven Safety Valve

Jenn Air Range/Stove/Oven Igniter

All gas ranges will have a slight gas smell when the burners light. This is normal. The smell should go away quickly after the burner has lit. If the oven burner lights within 90 seconds, but you still smell gas, it’s possible the igniter is failing.

Jenn Air Range/Stove/Oven Surface Burner Valve

Expected Gas Odor

All gas ranges will have a slight gas odor when the burners light. This is normal. The odor should go away quickly after the burner has lit. If you still smell gas after the burner is lit, or when the range is not in use, you will need to call a qualified technician to fix it.

Jenn Air Range/Stove/Oven Spark Electrode

While all gas ranges will have a slight gas smell when the burners first light, the smell will be more persistent if a stovetop or oven burner does not light promptly. If a stovetop burner doesn’t light within three or four seconds, it’s possible the burner’s spark electrode is defective. Inspect the electrode to see if it’s visibly damaged or dirty and replace if necessary.

Jenn Air Range/Stove/Oven Gas Tube or Connector

All gas ranges will have a slight gas smell when the burners light. This is normal. The smell should go away quickly after the burner has lit. If you still smell gas after the burner has lit, or when the range is not in use, it’s possible a gas tube or connector has developed a gas leak. You can apply a leak detection solution, or dish soap mixed with water, to the connection points. If the bubbles appear, you’ll know there is a leak. You can try tightening the connection or replace the gas tube and connector with a new one.

Jenn-Air Range display board not working

Jenn Air Range/Stove/Oven Oven Control Board

The oven control board displays the time, temperature, and settings for the range. If the oven control board has power to it but the display is dead, missing digits or dim, it will need to be replaced.

Jenn Air Range/Stove/Oven Display Board

If the display board is dead it may not be getting power from the main control board. If there is power to the display board but the display is dead, missing digits or dim, it will need to be replaced.

Jenn Air Range/Stove/Oven LED Board

The range’s LED board will usually display the time, temperature, and settings for the range. If the display only partially shows digits or is dim, it’s likely the LED board is faulty and should be replaced (if the whole display is not working, a defective control board is more likely the cause of the problem).

Jenn Air Range/Stove/Oven Main Control Board

The main control board sends power to the display board to operate. If the display board is not receiving power, the main control board is likely bad and will need to be replaced.

Incoming Power Problem

Electric ranges require 240 volts of alternating current. Gas ranges require 120 volts. If the display board is not working, there could be an incoming power problem. For a gas range, if the oven light comes on and the burner sparks the range has power. For an electric range, turn on one of the surface elements. If any of the surface elements are working, the range has power. If the range does not have power, check for a tripped circuit breaker or blown fuses and correct as needed.

Range in lock mode

Many ranges have a child lock or “Sabbath” feature which will prevent the buttons from being used when the feature is engaged. The range could also be in “Demo” mode or another mode which prevents full operation. Consult the range’s user manual for information regarding locking/unlocking the control panel.

Jenn Air Range/Stove/Oven Control Board

For many ranges, the control board interacts directly with the display to show the time, temperature, and settings for the range. If the control board has power to it but the entire display is not working, the control board is likely at fault and will need to be replaced.

Jenn Air Range/Stove/Oven Control Panel

The range’s control panel will usually display the time, temperature, and settings for the range. If the control panel has power to it but the display is dead, missing digits or dim, it will need to be replaced.

Jenn Air Range/Stove/Oven Radiant Surface Element

If some of the range’s main display is still working, but the surface element “hot” indicator light does not, it’s likely a radiant surface element is defective. You can use a multimeter to test the radiant element for electrial continuity to help determine if the part is faulty.

Jenn Air Range/Stove/Oven Surface Element Switch

If some of the range’s main display is still working, but the surface element “on” indicator light does not, it’s likely a surface element switch is defective. You can use a multimeter to test the surface element switch for electrial continuity to help determine if the part is faulty.

Jenn-Air Gas Stove burner flames too high

Burner Air Mixture Not Adjusted Properly

Some burners have an adjustable air shutter just before the orifice. If the air shutter is not adjusted properly, the flame will hiss from too much air or too little air will result in a a lazy high flame. Most newer ranges have fixed air shutters that are not adjustable.

Burner cap not on properly

The burner cap helps to distribute the gas evenly around the burner. If the cap is damaged or warped the flame can be higher on one side than the other. Inspect the burner cap for damage and replace it if necessary.

Jenn Air Range/Stove/Oven Pressure Regulator

A pressure regulator is needed on a gas range to keep the pressure constant. If the pressure regulator is not adjusted properly, or is set for the wrong type of gas, the flames can be too high. This will affect all the burners. If you suspect the regulator is bad or not adjusted properly it is best to have a qualified technician check, adjust, or replace the regulator if needed.

Wrong Orifice Installed

To work properly all burners need the correct orifice for the type of gas that is being used. If the burner flame is too high, either the gas pressure is too high or the orifice is too large. Check the parts diagram or the installation instructions for the proper burner orifice.

Jenn Air Range/Stove/Oven Orifice

All orifices are drilled and numbered according to the size of the hole. If the wrong orifice was installed in a burner, the flame can be too high. Make sure the correct orifice is installed in the burner.

Jenn Air Range/Stove/Oven Surface Burner Cap

A surface burner cap needs to be seated flat on the burner base for the flame to be evenly distributed. If a burner cap is tilted, the flames will be higher on one side than the other. If the cap is damaged, it will need to be replaced.

Jenn-Air Oven meat thermometer not working

Jenn Air Range/Stove/Oven Meat Probe

The meat probe resistance changes with the temperature of the probe. If the probe shows an open circuit when tested with a multimeter, the probe is bad and will need to be replaced.

Jenn Air Range/Stove/Oven Control Board

When the probe is plugged into the jack, the control board monitors the food temperature from the probe. If the temperature probe and jack are good but the control board is not responding, the control board is likely bad.

Jenn Air Range/Stove/Oven Receptacle

The meat probe jack or receptacle needs to be clean and making good contact with the meat probe. If the receptacle appears corroded or damaged, the component should be replaced.

Jenn Air Range/Stove/Oven Oven Control Board

When the probe is plugged into the jack, the oven control board monitors the food temperature from the probe. If the temperature probe and jack are good but the control board is not responding, the control board is likely bad.

Jenn-Air Oven light not turning off

Jenn Air Range/Stove/Oven Light Switch

The light switch sends power to the light. If the light switch is shorted the light will stay on. You can test the light switch for continuity with a multimeter. If the light switch shows continuity even in the off position, the switch is bad and will need to be replaced.

Jenn Air Range/Stove/Oven Touchpad and Control Panel

If the light is not turning off when the button is pressed, the button may not be activating. To determine if the touchpad and control panel are defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad and control panel.

Jenn Air Range/Stove/Oven Touchpad

If the light is not turning off when the button is pressed, the button may not be activating. To determine if the touchpad is defective, try pressing each of the buttons on the control panel. If some of the buttons respond correctly while others don’t, replace the touchpad.

Jenn Air Range/Stove/Oven Control Board

The oven light often gets its power from the control board. If the control board is shorted the light can stay on. If the light switch is in the off position, but the light stays on, the control board has likely shorted and will need to be replaced.

Jenn Air Range/Stove/Oven Door Hinge

If the door isn’t closing properly the light switch may not be actuated, keeping the light on. Check to see that the door is closing tight. If the door opens past 90 degrees, the door hinges are likely bent and will need to be replaced.

Jenn Air Range/Stove/Oven Door Switch

On some models, the door switch controls when the oven light is turned on and off. If the door switch has shorted the light may stay on. You can test the switch for continuity with a multimeter. If the switch shows continuity even in the off position, the switch has shorted and will need to be replaced.

Jenn Air Range/Stove/Oven Main Control Board

The oven light often gets its power from the main control board. If the control board is shorted the light can stay on. If the light switch or door switch is in the off position, but the light stays on, the control board has likely shorted and will need to be replaced.

Jenn Air Range/Stove/Oven Oven Control Board

The oven light often gets its power from the oven control board. If the control board is shorted the light can stay on. If the light switch or door switch is in the off position, but the light stays on, the control board has likely shorted and will need to be replaced.

Jenn-Air Gas stove burners spark all the time

Jenn Air Range/Stove/Oven Spark Ignition Switch

One of the spark ignition switches might be defective. The spark ignition switch sends voltage to the spark module. When the electrical contacts inside the switch close, power flows to the spark module. If the spark ignition switch fails with the electrical contacts closed, the switch will send continuous voltage to the spark module. To determine if any of the spark ignition switches is defective, use a multimeter to test each of the switches for continuity. If a spark ignition switches shows continuity at all settings, replace it.

Jenn Air Range/Stove/Oven Spark Ignition Switch and Harness

One of the spark ignition switches might be defective. The spark ignition switch sends voltage to the spark module. When the electrical contacts inside the switch close, power flows to the spark module. If the switch contacts are wet or stuck in a closed position, the switch will send continuous voltage to the spark module, no matter where the dial is set. Each of the switches can be tested individually to determine if they are shorted. If a spark ignition switch is shorted and is not wet, or if drying it out doesn’t solve the problem, replace the switch.

Jenn Air Range/Stove/Oven Surface Burner Orifice Holder

Some burners have a flame sensing circuit that sense the burner flame through the spark electrode circuit. If the burner has a good flame but the igniter keeps sparking the orifice holder may not be damaged and not grounding properly. Inspect the holder to see if it’s misaligned and replace with a new one as required.

Burner cap not on properly

On some models the spark module will automatically shut off the spark when the burner lights. If the burner cap is not on properly the the gas or flame may not get to the igniter causing continuous sparking. Ensure that the burner cap is on properly.

Water spilt on switches

The spark switches under the burner knobs have to be dry to work properly. If water boils over or is spilt on the spark switches, they can short out, causing the burners to spark even when the switch is turned off. Unplug the Range and let it dry out for a day.

Jenn Air Range/Stove/Oven Spark Electrode

The range’s spark module sends pulses to each spark electrode to create a spark to ignite the gas. If the spark module has a flame sensing function it will automatically stop sending pulses to the electrode when the burner lights. If the electrode is defective the spark module will not be able to sense the flame and continue to allow the electrode to spark after the flame has ignited. Inspect the electrode to see if it’s visibly damaged or dirty and replace if necessary.

Jenn Air Range/Stove/Oven Spark Module

The spark module provides power to each surface burner spark electrode. If the spark module fails, it may cause the burners to spark continuously. However, the spark ignition switch is more likely to be at fault. Before replacing the spark module, first test the spark ignition switch. If the spark ignition switch is working properly, consider replacing the spark module.

Jenn Air Range/Stove/Oven Oven Control Board

If the range’s oven burners keep sparking all the time and the spark igniter appears to be in good condition, it’s likely the oven control board is not sensing that the burner has lit and is continuing to send voltage to the sparker. Since control boards are difficult to test, you should confirm other more likely defective components are all working properly before considering a control board replacement.

Jenn Air Range/Stove/Oven Surface Burner Cap

The surface burner cap needs to be in good condition and positioned correctly on the burner base for the gas to be ignited. If the burner cap is rusty or damaged it will not make good contact with the burner base which can cause the burner to spark continuously without igniter the gas.

Jenn Air Range/Stove/Oven Control Board

If the range’s oven burners keep sparking all the time and the spark igniter appears to be in good condition, it’s likely the control board is not sensing that the burner has lit and is continuing to send voltage to the sparker. Since control boards are difficult to test, you should confirm other more likely defective components are all working properly before considering a control board replacement.

Jenn Air Range/Stove/Oven Main Control Board

If the range’s oven burners keep sparking all the time and the spark igniter appears to be in good condition, it’s likely the main control board is not sensing that the burner has lit and is continuing to send voltage to the sparker. Since control boards are difficult to test, you should confirm other more likely defective components are all working properly before considering a control board replacement.

Jenn-Air Oven fan won’t turn off

CAN YOU HEAR THE FAN RUNNING?

This is part of normal operation and keeps the electronic controls cool during oven cycles.

Depending on the temperature inside the cavity after a cooking cycle ends, the cooling fan may continue to run for some time in order to cool the appliance. This is normal. The door may be opened at any time to add or remove food, and/or to start another cooking cycle.

The cooling fan allows for proper cooling of the appliance.
The cooling fan will continue to run after the cooking cycle has been completed until the oven cavity is below 212 F. NOTE: The time the fan runs will vary depending on the temperature and duration of the cooking cycle i.e The higher the temperature and the longer the cycle the longer the fan will run to cool down the cavity.