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Samsung Washer Major Issues

Samsung Washer Noisy Operation

Samsung washers are generally very quiet, and most noises are either normal or can be easily corrected. Noises can vary a lot and are hard to describe with words, so to identify the proper troubleshooting steps, you’ll want to pick the noise in this guide that is most similar to what your washer is making, even if it isn’t a perfect match.

Thumping or knocking

This sound is often accompanied by movement from the washer, and it typically has a steady pattern or beat in time to the spinning of the washer. The sound may or may not be muffled. This noise is normal when certain large or waterproof items (like bedsheets) are being washed.

If this occurs:

  1. Confirm the load is balanced.
  2. Make sure the washer is level.
  3. Check that the shipping bolts are removed (front load models only).

An easy way to check if the shipping bolts are removed without pulling out your washer is to open the door and push against the drum. The drum should rotate freely and bounce slightly when you press against it, like it’s connected to springs. If it only rotates but doesn’t bounce, like it’s connected to a rock, the shipping bolts are not removed.

Rattling or clicking

To help identify this noise, it is a rapidly repetitive “clatter,” like two things vibrating against each other. It can either be a constant noise or have an irregular pattern. Some types of clicking noises are normal at the beginning and end of a cycle. If this type of noise occurs throughout the cycle:

  1. Verify the washer is level.
  2. Look for anything rattling against the washer (like the power cord or drain hose).
  3. Check the tub for loose objects.

Squealing, squeaking, or grinding

This type of noise is typically made by metal objects rubbing against each other, like an unoiled merry-go-round. It can either be a constant noise or a repetitive noise. Volume and/or pitch may increase or decrease.

If this type of noise occurs, immediately stop the cycle and reduce the weight of the load. In most cases, this noise is due to overloading.

To test if service is required, run a cycle with approximately 4 soaking wet bath towels (or a load with similar weight). If the noise occurs during this cycle, visit our Support Center to request service. Otherwise, the noise can be prevented by not overloading the washer.

Click followed by short thumping or knocking

Thumping or knocking that follows a click sound, that fades away after a moment, is caused by the clutch in the washer’s motor transitioning between modes (like between washing and spinning). This is a normal sound, and service is not required.

Loud humming, buzzing or grinding

A loud noise of this type will occur if the home’s water supply valve is not open and the washer is not getting any water. Connect the water line and turn on the home’s water supply valve.

Quiet humming or buzzing

This is a normal noise of operation, most common during draining, and is louder when air is mixed in (like the draining is almost finished) or on a spin-only cycle.

Pop, honk, or beep at start of filling

A sudden sound at the beginning of the filling operation that sounds like a cork coming off a bottle is the sound of the water valve opening. This is a normal sound.

Jet Noise

If your washer makes a noise that sounds like a jet preparing for takeoff, contact with Appliance Repair Los Angeles to request service.

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